Support & Help
Everything you need to get the most out of EinsteinFit.
Contact Support
Have a question or need help? Reach out to our support team.
support@einsteinfit.com
We typically respond within 24 hours.
Getting Started
New to EinsteinFit? Follow these steps to get up and running.
Create your account
Sign up with your email address and set a secure password. No credit card required to get started.
Complete your profile
Add your training goals, experience level, and preferences to help us personalize your experience.
Connect your devices
Link your Garmin, Strava, or other accounts to automatically import your workout data.
Start training
View your training load, get weather-adjusted recommendations, and track your progress over time.
Frequently Asked Questions
Quick answers to common questions.
How do I connect my Garmin or Strava account?
Navigate to your Account settings in the app and look for the Integrations section. From there, you can authorize connections to Garmin Connect, Strava, and other supported platforms. Your workouts will sync automatically once connected.
What devices are supported?
EinsteinFit works with any device that can export standard FIT, GPX, or TCX files. This includes most Garmin, Polar, Suunto, Coros, and Wahoo devices. You can also sync activities from Strava, TrainingPeaks, and other platforms.
How is training load calculated?
We use a TRIMP-based model that considers both duration and intensity of your workouts. Heart rate zones, pace, and power data all factor into your load score. We track acute (7-day) and chronic (42-day) training loads to help prevent overtraining.
Can I export my data?
Yes, you can export your training data at any time from your Account settings. We support CSV exports of your workout history and metrics. You can also connect to other platforms to keep your data synchronized.